Project Management Process > Process after Order finalisation

5.  Process for Maintaining the Project/software :- 

As part of Implementation we provide the training to the staff for different levels as follow for maintaining the software.

Task
Description
Software for not having Ownership rights

When client doesn't need ownership of the software. We train the staff for

1. How to install the software on server

2. How to install data server and required basic software for running our product

3. We also train them for taking regular backup and maintaining it on safe place. We schedules their backup. If the Server maintenance is with us this is our responsibility.

4. We train them for Backend Database Maintainace ie clearing of unnecessary data to make smooth line working .Also to avail certain control over usage.
5. We provide Training for maintainace of Rights Module i.e. Authentication usage of software.
Software Developed on Basis of Ownership rights to be given to Client

In this case we train clients' staff for 1 st point as well as for follows to the EDP or software professional of Client .

1. We provide detailed hard copy and soft copy of software.

2. We provide them detailed flow of source.

3. We provide them copy of manuals if third party tools are used.
 
 
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