Privacy Policy

1. Introduction

Civic Infotech is committed to protecting the privacy of its users. This Privacy Policy outlines the types of information collected, how it is used, and the measures taken to safeguard such information.

2. Information We Collect

Personal Information:

We do not directly collect your personal information. All user-related information available in the ProcureSENS application is provided by your customer. For any updates or changes to your personal information, please contact your customer directly.

Transaction Information:

We may collect information related to transactions, including purchase history, order details, and payment-related data. This information is provided either by you or by your customer to the ProcureSENS platform.

Usage Data:

We collect data regarding how users interact with the platform, such as IP address, browser type, and device information. This data is collected to enhance security and prevent unauthorized access to the ProcureSENS application.

3. How We Use Your Information

• Providing Services: To facilitate procurement processes, process transactions, and provide customer support.
• Improving Services: To analyze usage trends, improve user experience, and develop new features.
• Communications: To send important notifications, system updates, and promotional information.
• Legal Compliance: To comply with applicable laws and enforce our policies.

4. Data Sharing

We do not share your information with any third parties. All information is securely maintained by Civic Infotech.

5. Data Security

We use industry-standard security practices to protect your information from unauthorized access, alteration, or disclosure.

6. Your Rights

• Access: You may request access to the information associated with you.
• Correction: For corrections or updates to your personal information, please contact your customer.
• Deletion: Requests for deletion of personal information should be routed through your customer and are subject to applicable exceptions.

7. Changes to this Policy

Civic Infotech reserves the right to update this Privacy Policy at any time. Any changes will become effective immediately upon posting on the website.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: mkt@civicinfotech.co.